About Chatbots

A chatbot is a computer program or an AI which conducts a conversation via auditory or textual methodsSuch programs square measure usually designed to convincingly simulate however a person would behave as a conversationalist. Chatbots square measure generally employed in dialog systems for varied sensible functions as well as client service or data acquisition. Some Conversational AI use refined communication methodology systems, but many simpler systems scan for keywords within the input, then they pull a reply with the most matching keywords, or the mossimilar wording pattern, from a database. 

What solutions we offer as a part of Conversational Interface?

Smart Home integration with voice
Smart Home integration with voice

SoftVan helps control smart lighting and room temperature, stream music and more with just the sound of your voice through Voice assistants like Google Assistant and Amazon Alexa.

Customize Skill Development
Customize Skill Development

Users will invoke your ability by victimisation your invocation name together with sample utterances and phrases outlined by Alexa.

Voice solutions with your current portal & Website
Voice solutions with your current portal & Website

SoftVan provides Voice Solutions related to your current portal and website enabling you to streamline business processes.

Voice based BI
Voice based BI

SoftVan combines unstructured information and structured information in an information intensive enterprise and derive richer business insights from the combined data


Our Solutions Simulates the intuitive feel of natural conversation using Intelligent Flow Propogation, our conversational AI helps the streamline work, better serve customers and free up manual work for more engaging jobs.

IVR solution

Our agent-assisted IVR solution helps the contact center to optimize the cost of operations and along with delivering a consistent customer service. The agent can dynamically direct pre-recorded phrases to initiate a dialog with the customer, without the customer knowing an agent is involved. It helps in eliminating customer frustrations caused by complex-structured menu options.


    We facilitate change tasks that square measure to be done ofttimes and at the correct time victimization chatbots. Also, currently there square measure varied slackbots that change repetitive tasks. This helps people save time and increase productivity.


    SoftVan has come back up with new advancements like AI, NLP and Machine Learning which makes the bot more intelligent with backend framework support. Chatbots are a one-time investment which helps businesses reduce down on staff required.


    SoftVan provides voice solutions in the form of Alexa. We provide shoppers their own tailored Alexa with our assortment of tools, APIs, reference solutions, and documentation that makes it straightforward for anyone to make with tailored Alexa (Alexa Echo, Echo dot, Echo Show and Echo Spot).


    SoftVan also gives voice solutions in the form of Google Home which is powered by the Google Assistant. Ask it questions. Tell it to do things. It’s your own tailored Google, always ready to help. Get answers from Google, enjoy your music also manage your everyday tasks with controlling your smart home and many more by integrating Google echo.


    Our website chatbot works with all major browsers and mobile. You can customize the chatbot with respect to your website’s color and theme. You have more chances to convert your leads while you sit back and watch your chatbot answers your visitors.

Key Benefits
Key Benefits To Our Customers
  • Marketing Background

    We have a panel of consultants for making a full proof business strategy, highly competitive PPC, SEO and online campaigns to make your business flourish.

  • Revenue Generation

    We keep our target the ROI to stay you ahead within the competition.

  • Cutting Edge

    Stabilizing yourself on the highest isn't that straightforward in today’s moving technological market. You need to have an inquisitive and amazingly curious mindset like our ODC expert panel.

Case Studies

Here's where we let our customers do the talking. Read our customers stories and find out how our Softvan solutions have helped solve real business challenges.

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Have a new Idea or want to grow your business? Let Softvan help you integrate your thoughts with latest technology and mould your imagination into reality.